Hilton Birmingham Metropole

National Exhibition Centre, Birmingham, United Kingdom, B40 1PPshow map
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Highlights
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82of 116 hotels in Birmingham
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

Hilton Birmingham Metropole Hotel is a 4-star property offering a pleasant accommodation with 24-hour reception, laundry and housekeeping. The building was renovated in 2009.

The hotel is in a perfect location steps away from a church, a temple and a castle.

Apart from proximity to exhibition centers and convention centers, this hotel offers a banqueting hall, a conference room and a microphone.

The property is conveniently situated 10 minutes' drive from Birmingham International airport.

Rooms

Offering a view over the lake, 790 rooms feature bright décor, free Wi-Fi, climate control, a storage space, a dining area and a dressing room along with en suite bathrooms. Some rooms offer a great view over Pendigo Lake. These rooms have carpet floor and contemporary furniture.

Eat & Drink

In the morning an extensive buffet breakfast is served. Guests can order healthy dishes of international cuisine in a warm setting of a 24-hour restaurant. The traditional bar serves a selection of coffee, refreshments and tea. Serving an array of dishes, The Little Owl are 550 meters away.

A continental breakfast is served at the price of GBP 4.95 per person per night. 

Services

Guests can take advantage of a storage room, a convenience shop and a gift shop.

Relax

Treatment facilities feature beauty therapy, Turkish steam bath and facials. For active guests a gym, aerobics classes and a fitness centre are provided.

Internet

No internet access available

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at GBP 12 per day.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   790.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 12 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Night club
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • City view
  • Lake view
  • Water view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
NEC BirminghamNEC Birmingham700 ft
National Exhibition Centre (NEC) National Exhibition Centre (NEC) 1300 ftBickenhill Parkway
National Exhibition CentreNational Exhibition Centre1300 ft Birmingham B40 1NTEngland
Genting Arena Genting Arena 1400 ftNational Exhibition Centre
National Motorcycle MuseumNational Motorcycle Museum3200 ftCoventry Road Bickenhill, Solihull
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Blakesley HallBlakesley Hall4.3 miBlakesley Road Yardley
Castle Bromwich Hall GardensCastle Bromwich Hall Gardens5.0 miChester Road Castle Bromwich
Hall Green Little TheatreHall Green Little Theatre5.1 miPemberley Road, Acocks Green, Birmingham
Vintage Trains Vintage Trains 5.4 mi670 Warwick Road Tyseley
The Sentinal (Spitfire Island) The Sentinal (Spitfire Island) 5.7 miSpitfire Island
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Getting around
Airports
West Midlands International (CVT)11.4 mi
Train
Birmingham New Street8.0 mi
Birmingham Snow Hill8.1 mi
Bus
Bus stop4000 ft
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Reviews
7.4
Very goodBased on  2328  reviews
  • 4.6
    Guest rating

    Location

    My Room was horrible, and very dated, The bathroom was stinking !! I would have asked to change rooms but I was to tired as I arrived late . I took pictures to show my wife and she could not believe it. She suggested that I dont stay there any more. I make a lot of trips to Birmingham every year and this was the first time I used the hilton. Needless to say I wont be using the hilton again

  • 7.0
    Very good

    Location

    Very good room price, but everything else is so expensive. You even charge for parking. My wife and I and our guests were given rooms equipped for disabled people, even though none of us were disabled. Ask someone who is 6ft 3in to use the basins in the bathroom. Try using the shower without hitting yourself on the metal fittings. The bed was like a rock. Contrary to popular belief, hard beds are not good for people with bad backs. My wife and I both suffer with our backs and we did not sleep well. I stayed at the Hilton Wembley for over a year without any of these problems. Talk to your guests.

  • 4.2
    Guest rating

    Location

    As a 4 star hotel, the place looked like it needed a serious upgrade! Worn carpets, broken toilet seat, chipped/cuffed furniture and panelling. Room looked old,bathroom looked old, light flickering. Not great.

  • 7.4
    Very good

    Very convenient for the nec. Good leisure facilities

    Was offered opportunity to upgrade to Executive Suite prior to stay but on arrival was advised no availability. We had to cut our stay short by a day - although I had prepaid and the rate was non refundable I was disappointed that there was no comment or token recompense.

  • 6.6
    Good

    Location

    The computer system was down from checkin to checkout.... It was kind of crazy checking in and out.

  • 7.8
    Fabulous

    Location

    The spa was lovely but it was really let down by the steam room - it was dirty and smelled awful. I also had an incident with being charged £305 on my debit card for an £8.50 movie that I rented and the money was held for 4 days, despite being told that NO holding fee would be held at all. At this point I found the desk clerk to be most unhelpful and unapologetic.

  • 6.2
    Good

    Location

    Lack of bar staf at busy times

  • 6.2
    Good

    Location

    The airconditioning was poor.

  • 6.6
    Good

    Location

    The bar food was awful and overpriced

  • 8.2
    Fabulous

    Very close to NEC, complimentary bus shuttle to train station, nice indoor pool

    AC in the room is faced directly to the bed (causes unpleasant draught)

  • 5.0
    Guest rating

    Location

    My bathroom was a disgrace, tiles hanging off of the wall in the shower with mould in the groutting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Horrible.

  • 5.4
    Guest rating

    This is a feed hotel on campus for the NEC and as such has excellent facilities with a 7 minute walk to the halls.

    As a 'Corporate' hotel the pricing is clearly taking advantage of an 'expenses' approach. The price for bistro food was astronomical for the quality! 5 Star pricing for good pub qualty. This not not qualify as a 4 star hotel in my book as the bathrooms and bedrooms need urgent refurbishment.

  • 8.2
    Fabulous

    Location

    Prices, particularly Bar drinks are extortionate....

  • 9.2
    Superb

    An excellent location for Birmingham airport or the NEC. Welcoming and efficient staff.

    Food in the bar very expensive

  • 7.8
    Fabulous

    Location

    Car park - confusing in the dark on first visit. No fridge in the suite

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Highlights
TripAdvisor Traveler Rating
read all 6017 verified reviews
TripAdvisor Traveler Rating
82of 116 hotels in Birmingham
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
West Midlands International (CVT)11.4 mi
Train
Birmingham New Street8.0 mi
Birmingham Snow Hill8.1 mi
Bus
Bus stop4000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room